Our priority is simple. It's you.
Our Promise to You
We strongly believe that our customers are our family. Family is what drives us, and as part of our family, we promise to always be there for you.
Want to get in touch? We would love to chat.
The quickest way to get in touch with a friendly member of our team is by chatting us via email at firstname.lastname@example.org. You'll be super impressed with the lightning fast speed of our email response time. We typically respond to emails within 1 business hour. After hours or on the weekends, we typically reply within 24-48 hours, but most times much sooner.
When available you'll see a chatbot icon at the bottom corner of your screen where you can chat live with a member of our team. If we are away, we will still get your message and can respond via email.
Need to initiate a return? No problem.
We promise to accept any product back that is unopened and in its original packaging and condition when the return is initiated within 30 days of the delivery date.
Please email us at email@example.com with your order details and return reason in order for us to initiate your return.